Question 1

How fast can service start?

Accepted Answer

Most Palm Beach County addresses are matched with a Lawn Pro within 48 hours. Once you approve the quote, your first visit is scheduled on your preferred day.

Question 2

Do I get the same Lawn Pro every visit?

Accepted Answer

Yes. One Lawn Pro is assigned to your property, so your day and time window stay the same.

Question 3

Can I skip or pause service?

Accepted Answer

Any time, from your dashboard. Skip one visit, pause for the season, or cancel. There is no fee.

Question 4

What if it rains on my service day?

Accepted Answer

Your Lawn Pro reschedules within the same week when conditions allow, and your account updates automatically.

Question 5

How is my price determined?

Accepted Answer

Your Lawn Pro walks the property, then builds the quote from what the work actually requires. You see one fixed price before anything is scheduled.

Question 6

When am I charged?

Accepted Answer

After you approve the quote and the visit is complete. Your card is stored securely and never charged in advance.

Question 7

Are there contracts or cancellation fees?

Accepted Answer

No. Service continues month to month until you stop it.

Question 8

Do you accept tips for Lawn Pros?

Accepted Answer

Yes. Add a tip to any completed service from your dashboard and it goes entirely to your Lawn Pro.

Question 9

Are Lawn Pros employees of Palm Beach Lawn Pros?

Accepted Answer

No. Lawn Pros are independent contractors. They perform the work; we handle the quoting, scheduling, payments and support around it.

Question 10

Are they licensed and insured?

Accepted Answer

Every Lawn Pro carries active general liability insurance, which we verify before their first assigned job.

Question 11

What if I'm not satisfied?

Accepted Answer

Report it within 48 hours and a Lawn Pro returns at no additional charge.

Question 12

Do I need to be home?

Accepted Answer

No. We only need gate access details and any special instructions, which you provide with your assessment request.

Questions, Answered Plainly

Assessments & scheduling

Quotes & payments

Lawn Pros & quality

Your lawn should be one less thing to think about.